PowerSchool ERP Ohio

Quarterly Wage - Troubleshooting - Load Summary Error Messages

The following sections explain the error messages that can appear in the Load Summary Report file and how to resolve them, if applicable.

Error Messages

The following table lists the error messages that may appear in the Load Summary Report file and explains how to resolve them.

Error Message

Description

How to Resolve

EMPLOYEE: [empl_no] NOT REPORTED: HAS NEGATIVE QUARTERLY GROSS

The employee has negative quarterly gross wages, which are not valid for quarterly wage reporting. The employee is excluded from the report.

Review the employee's check history and payroll records to identify any adjustments or reversals that resulted in negative quarterly wages and make the necessary corrections. Ensure the employee has positive gross wages for the reporting quarter before running the Load again.

No records loaded

No employees met the criteria to be loaded into the quarterly wage work table. This occurs when no employees have a qualifying check history for the selected pay runs and reporting period.

Verify the following:

  1. The correct Reporting Quarter and Reporting Year are selected on the OH Quarterly Wage - Setup page.

  2. The correct pay runs are configured for each month.

  3. Employees have check history records for the selected pay runs.

  4. The Qtrwage Rpt field value on the Payroll Information - State Required page is not N.

Some employees not reported - see [log file] for details

One or more employees were excluded from the electronic file or report due to data issues. This message prompts the user to review the error log for specific details.

Open the error log file (qtrwgerr.rpt) located in the reports directory to identify which employees were excluded and why. Correct the identified issues on the Employee Information form of the OH Quarterly Wage page or base employee records, then regenerate the report.

Employees Skipped During the Load Process

The following conditions cause employees to be skipped during the Load process without generating an error message in the log:

Condition

Description

How to Resolve

Zero quarterly earnings

Employees with $0.00 in quarterly gross wages are not loaded.

Verify the employee has taxable wages in the check history for the reporting quarter.

Excluded from quarterly wage reporting

Employees with tcode4 = 'N' on the OH Employee State Required page (empuser page 32000) are excluded.

If the employee should be reported, the Qtrwage Rpt field on the Payroll Information - State Required page must be set to Y or left blank.

No matching pay runs

Employees without check history records matching the specified pay runs are not loaded.

Verify that the pay run criteria entered on the OH Quarterly Wage - Load page includes the correct pay runs for the reporting quarter.

Data Corrections Applied During the Load Process

The following data corrections are automatically applied during the Load process:

Condition

Automatic Correction

Weeks Paid is blank, null, or zero

Defaults to 13 weeks

Weeks Paid exceeds 13

Capped at 13 weeks

Worksite Code is not 3 characters or is null

Defaults to the Unit/Location Code from the OH Quarterly Wage - Setup page