The following table lists the most common errors encountered when creating the New Hire report, and the corresponding quick-fix solutions.
|
Error |
Quick Fix |
|---|---|
|
Missing hire date |
Enter the Hire Date in MM/DD/YYYY format. |
|
Missing file prefix |
Enter four alphanumeric characters (no spaces). |
|
Hard copy not verified |
Create a hard copy report first, review, and confirm the accuracy. |
|
No records found |
Check the hire dates, employee status, and contractor YTD wages. |
|
Security denied |
Contact the system administrator for access. |
|
Database connection |
Check server status and network connectivity. |
|
Validation errors |
Review the error report PDF, and correct the source data. |
Refer to the following sections for more specific troubleshooting information: